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Delivery Policy

Company Name: SIMPLE SOLUTION GLOBAL LIMITED
Email: simplesolutiongloballtd@gmail.com
Phone: +44 7936 706006
Effective Date: 25/05/2025


1. Overview

At SIMPLE SOLUTION GLOBAL LIMITED, we aim to deliver all services promptly and professionally. This Delivery Policy outlines how and when services will be provided after purchase or agreement.


2. Service Delivery Timeline

  • Standard Services (e.g., inbound/outbound support, live chat, technical assistance):
    Initiated within 24–48 hours of project confirmation and payment.

  • Custom Services (e.g., marketing strategy, SEO, lead generation):
    Delivery timelines will be outlined in the project agreement or proposal.


3. Delivery Method

As a digital service provider, all services are delivered remotely via:

  • Phone

  • Email

  • Web portals (e.g., CRM or live chat platforms)

  • Messaging tools

  • Project management platforms

No physical goods are shipped.


4. Client Responsibilities

Clients are expected to:

  • Provide accurate information and project requirements

  • Respond promptly to communication

  • Ensure access to necessary systems/platforms

Delays in providing required inputs may affect the delivery schedule.


5. Delays and Exceptions

In rare cases, service delivery may be delayed due to:

  • Technical issues

  • Force majeure (natural disasters, power outages, etc.)

  • Incomplete client information

Clients will be notified in advance if any delays are expected.


6. Confirmation of Delivery

Service delivery is considered complete when:

  • The agreed service is activated or performed

  • A confirmation email or delivery report is sent to the client

  • A milestone is completed (for ongoing projects)


7. Contact for Delivery Issues

If you have not received your service or have questions about delivery, please contact us:

📧 Email: simplesolutiongloballtd@gmail.com
📞 Phone: +44 7936 706006
📍 Address: Office 12855, 182–184 High Street North, London, E6 2JA


8. Modifications to This Policy

SIMPLE SOLUTION GLOBAL LIMITED reserves the right to update this Delivery Policy at any time. Changes will be posted on our website and effective immediately.