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Privacy Policy

Effective Date: [25/05/2025]

At SIMPLE SOLUTION GLOBAL LIMITED , we respect your privacy and are committed to protecting any personal information you share with us during your interaction with our call center.


1. Information We Collect

When you contact our call center, we may collect:

  • Your contact details (simplesolutiongloballtd@gmail.com)
  • Relevant service or product information
  • Inquiry details and any information you voluntarily provide
  • Call recordings (for quality and training purposes)

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or support requests
  • Verify your identity and manage your account or service
  • Improve our customer service and internal training
  • Ensure compliance with legal and regulatory obligations

3. Call Recording

All calls may be recorded for quality assurance, monitoring, and staff training purposes. These recordings are securely stored and accessed only by authorized personnel.


4. Data Sharing

We do not sell your personal information. We may share it with:

  • Internal departments within SIMPLE SOLUTION GLOBAL LIMITED.
  • Trusted service providers under confidentiality agreements
  • Legal or government authorities if required by law

5. Data Security

We take strict measures to protect your data from unauthorized access, alteration, or disclosure. All collected data is stored securely and handled responsibly.


6. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct any inaccurate information
  • Request deletion of your data, unless retention is required by law
  • Withdraw your consent where applicable

7. Contact Us

If you have any questions about this Privacy Policy or your personal data, feel free to contact us:

📧 Email: simplesolutiongloballtd@gmail.com
📞 Phone: +44 7936 706006
🕒 Hours: 24/7 Service